Goin’ Off Safaris Pty Ltd is a reputable, licensed and accredited Tourism Operator whom travels through regional, coastal and outback regions of Australia, which are sometimes remote and isolated.
Our contact details are as follows:
P.O Box 704
South Australia 5606
Phone: 0428 877 488
E-Mail: [email protected]
We do reserve the right to alter itineraries, transport and accommodation as the need arises due to adverse weather, road, mechanical failure or any other operational conditions. Wherever possible, an alternative itinerary of similar inclusions will be provided if required, due to unforeseen circumstances.
Goin’ Off Safaris Pty Ltd, has the right to cancel any tour in the event that a minimum group number is not attained or adverse natural conditions in which case any money paid by you will be refunded in full.
Goin’ Off Safaris Pty Ltd does have discretion to withdraw from or curtail any person’s participation in any tour or activity, which due to their mental or physical condition, is such as to render them incapable of caring for themselves or become objectionable to other passengers or they become a hazard to other passengers or themselves.
The traveller and Goin’ Off Safaris agree that a binding tour contract incorporating these terms and conditions will be formed when Goin’ Off Safaris confirms the travellers bookings, which it will do on receipt of the deposit or tour cost.
In booking a tour, the traveller:
- Accepts the physical risks involved in the tour
- Must not commence the tour if they are unfit or become unfit to participate in the tour by reason of ill health or injury
- Is responsible for the safekeeping against loss and protection against damage of all personal affects of the traveller
- Must take out travel insurance covering tour cancellations, inability to travel or continue the tour for any reason, loss or damage of personal effects, medical, evacuation and repatriation and accidental death or disability
- Prepare for the tour by bringing the following:
- Suitable walking shoes
- Water bottle
- Comfortable clothing
- Small day bag or backpack
- Swimmers and towel
- Insect repellant
- Personalized toiletries and medication
Goin’ Off Safaris Responsibilities
In accepting a tour booking, Goin’ Off Safaris agrees to:
- Maintain liability and indemnity insurance to cover the liabilities of travellers (travellers are advised to rely upon their own travel insurance in almost all instances where injury, loss or damage is suffered to themselves or their effects
- Maintain vehicles, licenses and permits necessary to carry out travel arrangements
- Provide sufficient customer care and service throughout selected itinerary
25% deposit required on all bookings. Balance due 30 days prior to departure date.
Bookings made 30 days before departure date are to be paid in full unless otherwise specified. A reservation will lapse if the traveller does not pay the deposit or the tour cost by the due date for the relevant payment. The price payable by the traveller is GST inclusive, unless otherwise stated.
Payment can be made as a Direct Deposit into our nominated bank account and we do accept most credit cards. Please note that credit card transactions will incur a 1.5% bank fee.
The traveller acknowledges that for cancellations that are:
- More than seven days prior to tour departure, the traveller must pay a 10% of tour price.
- More than 48 hours but less than seven days prior to tour departure, the traveller must pay a fee of 50% of the tour price.
- Less than 48 hours or for non-appearance to commence the tour, the traveller must pay a fee of 100% of the tour price or if you leave early whilst on tour.
No refund will be made to the traveller for unused services booked and travellers are bound by these terms and conditions by the booking in their own right or having a booking made on their behalf by another person from the time of booking. Cancellations must be made in writing to the company.
If a force majeure circumstance necessitates tour cancellation of the tour, then the traveller must rely upon any travel insurance they hold for compensation and where possible, Goin’ Off Safaris will substitute an itinerary with similar experiences.
A minimum of two travellers is required for a tour and Goin’ Off Safaris may cancel a tour if minimum numbers are not met. Goin’ Off Safaris do not accept liability for loss or damage to baggage, sickness or injury, or additional expenses caused by factors beyond the control of the company.
Considerable care has been taken to compile the information on our website and brochures, but circumstances may necessitate changes. All itineraries are subject to change or cancellation without notice.
It is unlikely that a tour would be cancelled, however Goin’ Off Safaris have the right to cancel tours with less than two passengers if deemed necessary.
Goin’ Off Safaris operates a luxury Toyota Landcruiser VX 4WD, with a maximum of six passengers. We also operate with small groups sizes from eight to 42 persons. Please contact us for a group discount.
Personal Travel Insurance is strongly recommended and encouraged for all tours, to cover loss of deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses.
The insurance policy should also cover loss arising from the passenger’s inability to travel due to any reason whatsoever. Please note that it is the passenger’s own responsibility to arrange insurance.
Goin’ Off Safaris Pty Ltd. will not be held responsible for any personal injuries or loss, damages or expenses of property or to a person travelling.
Travellers should make all complaints directly to Goin’ Off Safaris in writing or verbally immediately after the event leading to the complaint to give Goin’ off Safaris the opportunity to investigate or remedy the complaint. Goin’ Off Safaris will not accept responsibility for complaints received more than 14 days after an event leading to a complaint occurs.
Liability, Responsibility, Limitation and Jurisdiction
Goin’ Off Safaris is not responsible for the actions, defaults or negligence of any travel or accommodation providers it engages for the purposes of the tour except where the loss or damages arises from a specific direction given by Goin’ Off Safaris to those providers.
Travellers should direct all claims to those providers and be aware that they are bound by the conditions of travel or accommodation imposed by those providers.
The traveller is responsible for all loss or damage arising through his or her own fault. Goin’ Off Safaris will not be liable for any illness, injury or death sustained on a tour by reason of the traveller’s medical condition.
Goin’ Off Safaris will not be responsible for and the traveller releases Goin’ Off Safaris from any liability arising out of any medical condition suffered by the traveller during the tour or as a consequence of the tour.
The traveller indemnifies and holds harmless Goin’ Off Safaris and its officers, employees and suppliers against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether directly incurred by or awarded against Goin’ Off Safaris) as a result of or arising in relation to, whether directly or indirectly, the traveller booking or participating in the tour or any act or omission by the traveller in relation to the tour.
To the maximum extent permitted by law, all implied conditions and warranties regarding the provision of services by Goin’ Off Safaris under these terms and conditions are excluded.
Goin’ Off Safaris liability in relation to any non-excludable conditions or warranties is limited to (at Goin’ Off Safaris option) either delivering the services again or paying the cost of providing similar services again. In any event, Goin’ Off Safaris total liability under this Agreement (including for loss or damage to baggage, compensation for distress, disappointment and loss of enjoyment) will be limited to the amount of the tour price actually paid by the traveller to Goin’ Off Safaris.
To the maximum extent permitted by law, Goin’ Off Safaris excludes and the traveller releases Goin’ Off Safaris from all other liability, including without limitation any consequential or special damages or costs, arising directly or indirectly from or in relation to the services provided in accordance with these terms and conditions.
Any booking shall be subject to and construed in accordance with the laws in force in South Australia and the parties agree to submit to the jurisdiction of the courts of South Australia.